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<span id="openzim-page-title" class="mw-page-title-main"><span class="mw-page-title-main">Price optimization</span></span>
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<p><b>Price optimization</b> is the use of <a href="Mathematical_model" title="Mathematical model">mathematical analysis</a> by a company to determine how customers will respond to different prices for its products and services through different channels and is in contrast to <a href="Market_value" title="Market value">market value</a>.<sup id="cite_ref-pr_1-0" class="reference"><a href="#cite_note-pr-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> It is also used to determine the prices that the company determines will best meet its objectives such as maximizing <a href="Earnings_before_interest_and_taxes" title="Earnings before interest and taxes">operating profit</a>.<sup id="cite_ref-pr_1-1" class="reference"><a href="#cite_note-pr-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup> The <a href="Data" title="Data">data</a> used in price optimization can include survey data, operating costs, inventories, and historic prices and sales.<sup id="cite_ref-nyt_2-0" class="reference"><a href="#cite_note-nyt-2"><span class="cite-bracket">[</span>2<span class="cite-bracket">]</span></a></sup> Price optimization practice has been implemented in industries including retail, banking, airlines, casinos, hotels, car rental, cruise lines and insurance industries.<sup id="cite_ref-sas_3-0" class="reference"><a href="#cite_note-sas-3"><span class="cite-bracket">[</span>3<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-nyt2_4-0" class="reference"><a href="#cite_note-nyt2-4"><span class="cite-bracket">[</span>4<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-wsjm_5-0" class="reference"><a href="#cite_note-wsjm-5"><span class="cite-bracket">[</span>5<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-wsj2_6-0" class="reference"><a href="#cite_note-wsj2-6"><span class="cite-bracket">[</span>6<span class="cite-bracket">]</span></a></sup>
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<div class="mw-heading mw-heading2"><h2 id="Overview">Overview</h2></div>
<p>Price optimization utilizes <a href="Data_analysis" title="Data analysis">data analysis</a> to predict the behavior of potential buyers to different prices of a product or service. Depending on the type of methodology being implemented, the analysis may leverage <a href="Survey_methodology" title="Survey methodology">survey data</a> (e.g. such as in a <a href="Conjoint_analysis" title="Conjoint analysis">conjoint</a> pricing analysis<sup id="cite_ref-7" class="reference"><a href="#cite_note-7"><span class="cite-bracket">[</span>7<span class="cite-bracket">]</span></a></sup>) or <a href="Raw_data" title="Raw data">raw data</a> (e.g. such as in a <a href="Behavioral_analytics" title="Behavioral analytics">behavioral analysis</a> leveraging '<a href="Big_data" title="Big data">big data</a>' <sup id="cite_ref-wsj1_8-0" class="reference"><a href="#cite_note-wsj1-8"><span class="cite-bracket">[</span>8<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-9" class="reference"><a href="#cite_note-9"><span class="cite-bracket">[</span>9<span class="cite-bracket">]</span></a></sup>). Companies use price optimization models to determine pricing structures for initial pricing, promotional pricing and discount pricing.<sup id="cite_ref-bain_10-0" class="reference"><a href="#cite_note-bain-10"><span class="cite-bracket">[</span>10<span class="cite-bracket">]</span></a></sup>
</p><p>Market simulators are often used to simulate the choices people make to predict how demand varies at different price points.<sup id="cite_ref-11" class="reference"><a href="#cite_note-11"><span class="cite-bracket">[</span>11<span class="cite-bracket">]</span></a></sup> This data can be combined with cost and inventory levels to develop a profitable price point for that product or service.<sup id="cite_ref-12" class="reference"><a href="#cite_note-12"><span class="cite-bracket">[</span>12<span class="cite-bracket">]</span></a></sup> This model is also used to evaluate pricing for different customer segments by simulating how targeted customers will respond to price changes with data-driven scenarios.<sup id="cite_ref-bain_10-1" class="reference"><a href="#cite_note-bain-10"><span class="cite-bracket">[</span>10<span class="cite-bracket">]</span></a></sup>
</p><p>Price optimization starts with a <a href="Market_segmentation" title="Market segmentation">segmentation</a> of customers. A seller then estimates how customers in different segments will respond to different prices offered through different channels.<sup id="cite_ref-13" class="reference"><a href="#cite_note-13"><span class="cite-bracket">[</span>13<span class="cite-bracket">]</span></a></sup> Given this information, determining the prices that best meet corporate goals can be formulated and solved as a constrained optimization process.<sup id="cite_ref-pr_1-2" class="reference"><a href="#cite_note-pr-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-gvr1_14-0" class="reference"><a href="#cite_note-gvr1-14"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> The form of the optimization is determined by the underlying structure of the pricing problem.<sup id="cite_ref-pr_1-3" class="reference"><a href="#cite_note-pr-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-gvr1_14-1" class="reference"><a href="#cite_note-gvr1-14"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup>
</p><p>If capacity is constrained and perishable and customer <a href="Willingness_to_pay" title="Willingness to pay">willingness-to-pay</a> increases over time, then the underlying problem is classified as a <a href="Yield_management" title="Yield management">yield management</a> or <a href="Revenue_management" title="Revenue management">revenue management</a> problem.<sup id="cite_ref-pr_1-4" class="reference"><a href="#cite_note-pr-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-gvr1_14-2" class="reference"><a href="#cite_note-gvr1-14"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup> If capacity is constrained and perishable and customer willingness-to-pay decreases over time, then the underlying problem is one of <a href="Price_markdown" title="Price markdown">markdown</a> management. If capacity is not constrained and prices cannot be tailored to the characteristics of a particular customer, then the problem is one of list-pricing. If prices can be tailored to the characteristics of an arriving customer then the underlying problem is sometimes called customized pricing.<sup id="cite_ref-pr_1-5" class="reference"><a href="#cite_note-pr-1"><span class="cite-bracket">[</span>1<span class="cite-bracket">]</span></a></sup><sup id="cite_ref-gvr1_14-3" class="reference"><a href="#cite_note-gvr1-14"><span class="cite-bracket">[</span>14<span class="cite-bracket">]</span></a></sup>
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<div class="mw-heading mw-heading2"><h2 id="Price_optimization_software">Price optimization software</h2></div>
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<p>Price optimization software is an example of <a href="Business_software" title="Business software">business software</a> available to companies to support key business functions. Software companies have developed price optimization software packages to handle complex calculations. Companies have tailored these to meet the needs of <a href="B2C" class="mw-redirect" title="B2C">B2C</a> organizations, such as retail, or <a href="Business-to-business" title="Business-to-business">B2B</a> companies, such as those who require more complex quoting. Another common use of pricing software and pricing systems is for companies, both B2C and B2B, with a large number of products/articles sold in a wide range countries using different currencies and with commercial arrangements. Here, the complexity of combinations and permutations is an example of a big data solution where the seller can create central pricing strategies that then can be applied and executed across the organization. A further development of pricing software, especially in B2B companies, is to integrate this with software that configures larger, customized systems and solutions, and then also to integrate this with software that transforms the configuration and resulting price into a customer offer/quotation. The combination of configuration, pricing and quoting solutions is abbreviated to <a href="Configure_Price_Quote" class="mw-redirect" title="Configure Price Quote">CPQ</a> solutions.
</p><p>Retailers and CPGs increasingly use AI-driven pricing tools to reduce execution errors, improve loyalty, and better align pricing with demand. These tools can model demand elasticity, run predictive price scenarios, and connect pricing with other key business functions like product data, promotions, and assortment planning.<sup id="cite_ref-15" class="reference"><a href="#cite_note-15"><span class="cite-bracket">[</span>15<span class="cite-bracket">]</span></a></sup>
</p><p>Manfred Krafft and Murali K. Mantrala discuss the use of price optimization software in the retail industry and the paradigm shift from price optimization to pricing process improvement in their book <i>Retailing in the 21st Century: Current and Future Trends</i>, published in 2006. The book mentions that the research conducted on price optimization by its traditional definition is not applicable to the retail industry, and they recommend retailers adopt a process view of pricing.<sup id="cite_ref-retail_16-0" class="reference"><a href="#cite_note-retail-16"><span class="cite-bracket">[</span>16<span class="cite-bracket">]</span></a></sup>
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<div class="mw-heading mw-heading2"><h2 id="See_also">See also</h2></div>
<ul><li><a href="Market_value" title="Market value">Market value</a></li>
<li><a href="Market_price" class="mw-redirect" title="Market price">Market price</a></li></ul>
<div class="mw-heading mw-heading2"><h2 id="References">References</h2></div>
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<li id="cite_note-gvr1-14"><span class="mw-cite-backlink">^ <a href="#cite_ref-gvr1_14-0"><sup><i><b>a</b></i></sup></a> <a href="#cite_ref-gvr1_14-1"><sup><i><b>b</b></i></sup></a> <a href="#cite_ref-gvr1_14-2"><sup><i><b>c</b></i></sup></a> <a href="#cite_ref-gvr1_14-3"><sup><i><b>d</b></i></sup></a></span> <span class="reference-text"><cite id="CITEREFÖzerPhillips2012" class="citation book cs1">Özer, Özalp; Phillips, Robert (2012). <i>Models of Demand" in The Oxford Handbook of Pricing Management</i>. Oxford University Press. <a href="ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <bdi>978-0-19-954317-5</bdi>.</cite></span>
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<li id="cite_note-15"><span class="mw-cite-backlink"><b><a href="#cite_ref-15">^</a></b></span> <span class="reference-text"><cite id="CITEREFBarach2024" class="citation web cs1">Barach, David (2024-10-23). <a rel="nofollow" class="external text" href="https://www.mytotalretail.com/article/no-more-disconnects-how-modern-pricing-tools-can-build-customer-loyalty-through-unified-data-and-analytics/">"How Modern Pricing Tools Can Build Shopper Loyalty"</a>. <i>Total Retail</i><span class="reference-accessdate">. Retrieved <span class="nowrap">2025-07-18</span></span>.</cite></span>
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<li id="cite_note-retail-16"><span class="mw-cite-backlink"><b><a href="#cite_ref-retail_16-0">^</a></b></span> <span class="reference-text"><cite id="CITEREFKrafftMantrala2006" class="citation book cs1">Krafft, Manfred; Mantrala, Murali K. (2006). <i>Retailing in the 21st Century: Current and Future Trends</i>. Germany: Springer Berlin. <a href="ISBN_(identifier)" class="mw-redirect" title="ISBN (identifier)">ISBN</a> <bdi>9780804746984</bdi>.</cite></span>
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